Privacy Policy

1. Information We Collect

We collect the following types of information:

a. Personal Information

• Name, email address, phone number

• Company name and contact information

• Driver license or vehicle registration details (if applicable)

b. Usage Data

• IP address, browser type, and device information

• Date and time of visits

• App usage and interaction data

c. Location and Driving Data

For ELD services, we collect:

• GPS location

• Hours of service (HOS)

• Duty status changes (e. g., Driving, On Duty, Off Duty)

• Vehicle movement and diagnostic data

2. How We Use Your Information

We use your information to:

• Provide and manage ELD and compliance services

• Communicate with you about your account or technical support

• Monitor compliance with FMCSA and Canadian HOS regulations

• Improve our website, app, and overall user experience

• Send updates, system alerts, or promotional content (if you opt in)

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Regulatory authorities (e. g., FMCSA, DOT) as required by law

• Fleet managers or employers (as part of ELD reporting)

• Service providers who help us operate our services (under strict confidentiality agreements)

4. Data Security

We implement strong technical and organizational measures to protect your data, including encryption, access controls, and secure data storage. However, no system is 100% secure, and we cannot guarantee absolute protection.

5. Data Retention

We retain your personal and driving data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and support regulatory recordkeeping.

6. Your Rights

Depending on your location (e. g., U. S., Canada, EU), you may have rights to:

• Access, correct, or delete your personal data

• Object to or restrict certain processing activities

• Withdraw consent at any time

To exercise your rights, please contact us at info@westeld.com.

7. Cookies and Tracking Technologies

We may use cookies and similar tools to enhance your experience and analyze site usage. You can manage cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to third-party sites, such as Apple App Store or Google Play. We are not responsible for their privacy practices, and we recommend reviewing their policies before providing personal information.

9. Children’s Privacy

Our services are intended for commercial drivers and are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the «Effective Date» at the top of this page. Continued use of our services after updates means you accept the revised policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

📧 Email: info@westeld.com

🌐 Website: www.westeld.com